Street naming and numbering is a statutory duty of the Council and as the commissioner of addresses it's the duty of the Council to ensure that the process is completed correctly and consistently.
We adopted the Street Naming and Numbering Policy in October 2012. The policy gives transparency to the processes to make sure there is equal and fair treatment of all applicants of the service.
The service has administration fees to cover the costs associated with the service. Details of the charges and all associated information regarding the service can be found in the Street Naming and Numbering Policy 2025-26 (PDF).
For more information, view our frequently asked questions:
- Street Naming and Numbering FAQs - For Developers (PDF)
- Street Naming and Numbering FAQs - For Residents (PDF)
To apply to change a house name on a property, or Name/Number a new development, you should complete one of the online forms.
Postcode and postal delivery issues
Royal Mail is responsible for postcode allocations and postal deliveries, so any queries should be sent to:
Address Management Unit Royal Mail
Admiral House
2 Admiral Way
Doxford International Business Park
Sunderland
SR3 3XW
Tel: 08457 740 740
Email: address.management@royalmail.com
You can search for postcodes by visiting Royal Mail.
You can tell us about damage to a street nameplate online.