This accessibility statement applies to www.brentwood.gov.uk.
This website is run by Brentwood Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Accessibility of this website
We know parts of this website are not fully accessible:
- many PDF, Microsoft Word documents and spreadsheets are not fully accessible to screen reader software
- live video streams do not have captions
- the Press Release online search forms is difficult to navigate using just a keyboard
- some of our third-party sites, such as the Local Plan portal are not fully accessible and will either be replaced or reviewed as part of an ongoing project.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email enquiries@brentwood.gov.uk
- telephone 01277 312500
- write to Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex CM15 8AY
We will consider your request and get back to you in ten working days.
Reporting accessibility problems with this website
We are continuing to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- email enquiries@brentwood.gov.uk
- telephone 01277 312500
- write to Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex CM15 8AY
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us on our Contact details webpage.
Technical information about this website’s accessibility
Brentwood Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Online forms, this fails:
- WCAG 4.1.1 Parsing: IDs used in ARIA and labels must be unique
We have requested that our software developer resolves this issue. We hope that this will be completed by 31 December 2023.
Content that is not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages or interactive forms as part of an ongoing project.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Application for membership of Brentwood Association of Safer Licensed Establishments.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we're doing to improve accessibility
We are working with our website developers to fix outstanding accessibility issues.
Preparation of this accessibility statement
This statement was last reviewed on 4 July 2023.
This website is tested weekly. The test was carried out by Site Improve. All pages of the site are included in the testing.