Unsure where to turn, need support and advice? You can speak to our engagement teams for personalised help and support.
With expert knowledge of Council Tax, Benefits and Housing services, our engagement team can help with a range of issues. We're ready to help over the phone or arrange a face-to-face appointment at Brentwood Town Hall.
What we can support with
The team knows the services inside out, so there's a wide range of issues they can help with. Including, but not limited to:
- Council tax enquiries (arrears, disregards and exemptions)
- Council tax reduction or support applications
- Housing benefit and universal credit enquiries and applications
- DHP and EHP enquiries and applications
- Housing and homelessness enquiries and applications
- Finding out what you're entitled to
- Signposting to other agencies for mental health, help with finding work and debt and money advice
The Team are available every Wednesday 9am to 5pm in Brentwood Town hall, subject to availability.
You can also contact the team.
Around the borough
Services and support are also available at convenient locations around Brentwood Borough.
The calendar below shows where and when we're visiting each location.
We can offer support with council services and will often be joined by other organisations offering support.
No need to book, just come and talk to us:
| Date | Time | Venue |
|---|---|---|
| Third Friday of every month | 10am to 1pm | St Peters Church, CM13 1JS |
| Every Wednesday | 9am to 5pm | Brentwood Town Hall |
| First Thursday of every month | 9:30am to 1pm | Hutton Community Centre, CM13 1LP |
| Wednesday 2 April 2025 | 10am to 3pm | Outreach bus, Brentwood High Street, outside M&S |